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Conditions of stay

Dear Customers,

Our desire is to give you a pleasant stay in our Pousada. To help us achieve this goal, we developed the following rules, we thank you in advance for your respect before and during your stay.

Arrival and Departure
Rooms are available from 12.30.
Rooms must be vacated by 11:00 on day of departure. If this is not the case we reserve the right to charge you an extra night. Thank you kindly contact us if you can not meet these times, a settlement is always possible.
The reception and the gate of the hotel works 24/24. Thank you in advance to inform us of your estimated time of arrival at the hotel.

It is forbidden to smoke in our rooms, our apartments, there is the terrace and outdoor space available to smokers. Deodorizing fee corresponding to an additional night will be applied if customers smoke in their rooms.

Parking & Vehicles
A free place is available at the pousada. Although all security measures are taken, we accept no liability for theft or damage to vehicles parked outside the hotel.

To fight against prostitution and preserve the tranquility and safety of customers access to the pousada is only for customers duly registered at the reception when the keys of the rooms.

Degradation and things taken
We'll have to charge for any damage done by the client in his room or theft of an object belonging to the hotel found the check-out before or after departure. For rental apartments in private homes, we will conduct a "State of Play " on arrival and departure.

Forgotten items
PFor every object forgotten after you leave, shipping will be your responsibility.

Environmental Policy
We educate our staff team to the environment and train so that it takes a good environmental practice, while regularly evaluating our procedures and methods used.

Litigation and Claims
Any controversy, dispute or claim arising out of or related to these conditions fall under the jurisdiction of the courts of Brazil.

Personnel Management
The management of the pousada Noa Noa is provided in accordance with tax and social regulations in Brazil, especially as regards the Personnel (salary, leave, transport, insurance, etc.)

Privacy and Confidentiality
If you contact us by email, fax, regular mail or via this website, please allow us to subscribe to our promotional newsletter informing you of upcoming events and special offers. We will never use your name or your information for any other purpose, nor does it give to third parties without your permission. All communications that we send you offers you the opportunity to unsubscribe.